FAQ Tablet Enclosures

The Sprocket X system allows us to configure for virtually any tablet subject to minimum order quantities.

We have Sprocket X fit-kits available for the following tablet models:

iPad [6th Gen] 2018
iPad [5th Gen] 2017
iPad Air 2
iPad Air
iPad Pro 9.7″
iPad Pro 12.9”
iPad Mini 1/2/3
iPad Mini 4
Galaxy Tab A 10.1”
Galaxy Tab S2 9.7″
Galaxy Tab S3 9.7″
Galaxy Tab A 8.0″ SM-T380 / T385
Galaxy Tab A 8.0″ SM-T350 / T355
Galaxy Tab A 9.7″
Surface Pro 3
Surface Pro 4
Surface Pro 5 [The New Surface Pro] Surface 3
HP Pro 612

Pair your tablet with one of our cool enclosure options. Check out our range here

If you don’t see your tablet model here, contact us to find out if we can provide a suitable enclosure solution.

There are many things to consider when choosing a tablet for a public facing application: price, operating system, device specs and screen size are just some of the considerations.

Apple : iOS : iPad
iPad can be a great choice for public facing tablet applications. Apple were first on the market with iPad and in many ways still remain the front runners, having built a reputation around robust devices that continue operating after many years. The fact that the software and the hardware are developed and maintained by the same company can lead to faster addressing of vulnerabilities and more secure software updates. Despite the relatively higher cost, with service and support that is second to none, many enterprises would not touch any other device or operating system.
For smaller installations, iOS’s built in feature “Guided Access” can be used to lock the tablet down into particular apps and limit what the end user can access (a typical example might be to lock the tablet down to one particular web page). For larger projects, managing large fleets of devices in the field can be made simple via third party Mobile Device Management (MDM) packages such as AirWatch.
To find out more about how to successfully roll-out anything from a handful of iPads to a fleet of thousands deployed all over the country, contact us. We will be happy to offer advice based on our experience in the interactive technology space and can put you in touch with the right hardware and software partners to help make your iPad roll-out a smooth success.

Samsung : Android : Galaxy Tab
Samsung’s Galaxy Tab range running the Android operating system are increasingly being used by small, medium and large enterprises as public facing interactive kiosks or information screens. Etihad Stadium recently chose to deploy the flagship Samsung Galaxy Tab S2 as an HD interactive touch screen for their Medallion Club Smart Seat project. Recent innovations like Samsung Knox for remote device management are making Samsung tablets a genuine player in the enterprise tablet space.
To find out more about how to successfully roll-out anything from a handful of Galaxy Tabs to a fleet of thousands deployed all over the country, contact us. We will be happy to offer advice and put you in touch with the right hardware and software partners to help make your tablet roll-out a success.

Microsoft : Windows : Surface
Windows still remains the dominant player for desktop computing, and Windows tablets are an increasingly popular choice for many enterprise applications. Microsoft sit at a relatively high price point, but have excellent specs, so are considered by many to be good value for money. Surface models, unlike iPads and most Android devices, have external USB ports for simple plug and play functionality of external devices such as printers and scanner.
Choosing a Windows tablets can be a popular choice for IT departments, allowing for easier development of software for roll-out across both Desktop and Mobile devices.

Sprocket X is compatible with most leading tablet models used for enterprise applications, but our enclosures are not universal.

Due to dimensional differences and variations in screen location, power button location, home button location and front facing camera location, each Sprocket X enclosure is configured specifically for each tablet model.

Sprocket X’s modular design means we can often configure for different tablets simply by swapping out a handful of components. The flexibility of the Sprocket X system allows us to configure for virtually any tablet subject to minimum order quantities.

If we do not have a standard product that is suitable for your tablet, contact us with the tablet model in question and some details of your project. We’ll be happy to advise about building a custom enclosure solution for you.

Sprocket X is compatible with all iPad models released since 2013:

iPad [6th Gen] 2018
iPad [5th Gen] 2017
iPad Air 2
iPad Air
iPad Pro 9.7″
iPad Pro 12.9”
iPad Mini 1/2/3
iPad Mini 4

Keep it on Charge
Sprocket X tablet enclosures configured for iPad models include a 2m flat Lightning to USB cable as standard, allowing snug fit in the enclosure while keeping the tablet permanently on charge.

Hide or Show
You can choose to hide or show the iPad’s Home Button and / or Front Facing Camera via removable button covers. In other words, the same Sprocket X model can run either in kiosk mode (touch screen only) or in open access mode.

Sprocket X is compatible with Samsung’s flagship and entry level tablets:

Galaxy Tab A 10.1”
Galaxy Tab S2 9.7″
Galaxy Tab S3 9.7″
Galaxy Tab A 8.0″ SM-T380 / T385
Galaxy Tab A 8.0″ SM-T350 / T355
Galaxy Tab A 9.7″

Keep it on Charge
Sprocket X tablet enclosures configured for Galaxy Tab models include a 2m flat Micro USB to USB cable as standard, allowing snug fit in the enclosure while keeping the tablet permanently on charge.

Hide or Show
Sprocket X for Galaxy Tab is available in two modes:
Hide | Kiosk mode exposing only the touch screen area. Configure whether to show or hide the android home button via a removable button.
Show | Exposes the touch screen area, the Android navigation buttons (Back, Home and Recent) and the tablet’s front facing camera.

Sprocket X is compatible with:

Surface Pro 5 [the new Surface Pro] Surface Pro 4
Surface Pro 3
HP Pro 612

Keep it on Charge
Sprocket X for Surface allows you to feed the tablet’s charge cable through the mount for fully concealed cabling.

Kiosk Mode
The faceplate conceals the Windows Start Button for a kiosk experience. Access to the Windows Start Button and the power button is available via the central key lock.

Peripherals
For Surface 3, two models are available:
Note that Sprocket X for Surface models are not automatically compatible with external USB devices. If you wish to connect an external device to the USB port of the Surface contact us to discuss fitment considerations. We can provide a Male to Female USB Extension cable which fits inside our enclosure and brings a USB Port the base of the stand.

The flexibility of the Sprocket X system allows us to configure for virtually any tablet subject to minimum order quantities. If we do not have a standard product that is suitable for your tablet, contact us with the tablet model in question and some details of your project. We’ll be happy to consult with you about building a custom enclosure solution.